Richard Hughes is Director of Product Strategy at BroadVision, a global provider of online commerce and cloud-based enterprise social networking solutions. During his 13 years at BroadVision, Richard has been integral in guiding product development, market strategy, business development and the success of BroadVision's customers, and has advised major international companies such as British Telecom, O2, Vodafone, DSG, ABN AMRO, and Ericsson. Prior to joining BroadVision, Richard managed the eCommerce web site at Blackwell's Online Bookshop. He has a BSc in Computer Software Technology from the University of Bath.