- Explore the areas where ESN can deliver the most value, focusing on real examples from existing Yammer customers
- Discuss some of the critical success factors and how to create the conditions for voluntary adoption (helping people change their behaviours because they want to, rather than because they have to)
- Help you document where ESN could be valuable for your own organisations and how you could measure the value
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Workshop: Creating the conditions for Enterprise Social success
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Workshop Host:
Mike Grafham
, Head of Customer Success, Yammer
Enterprise Social Networking (ESN) can be a significant enabler to changing the way you do business, delivering improvements to areas as wide as sales, marketing, innovation, employee engagement and recruitment. In this workshop, we will:
Enterprise Social Networking (ESN) can be a significant enabler to changing the way you do business, delivering improvements to areas as wide as sales, marketing, innovation, employee engagement and recruitment. In this workshop, we will:
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